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Service plans: ongoing tech care, one monthly rate

Priority scheduling, member discounts and protection for the computers and networks you rely on. Call to get started and we’ll set it up with you.

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Device Support+

Priority tech support and member discounts for your computers and devices.

$19.99/month

  • Bitdefender antivirus with automatic scans
  • Automatic Windows updates (Windows 10 or later)
  • Automatic patches for common software
  • Priority appointments
  • No hourly minimums on remote and drop-off help
  • 10% off remote computer help and computer service calls
  • 5% off physical goods
  • Laptops, desktops, phones and tablets

Additional devices $9.99 per device per month, up to 5 devices per household. Printers, scanners and smart home devices at the same address are included.

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Whole Home Tech Care+

The all-inclusive plan for every device in your home, from smart TVs and computers to Wi-Fi and home automation.

$39.99/month

  • 15% off all services, hourly or project work
  • One on-site or remote plan visit every 6 months (up to one hour)
  • Priority scheduling
  • No remote minimums: billed in 15-minute increments
  • Wi-Fi security tools and diagnostics for Firefly-installed networks
  • Antivirus, Windows security updates and system health care for household computers
  • Up to 10% off select materials, cables, hardware and accessories
  • Financing on projects $500+, subject to credit approval
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Firefly BeyondBackup

Automatic cloud backups for your devices or your whole home.

As low as $7.99/month

  • Unlimited storage and unlimited backups
  • Fully automated, running in the background
  • Entire-machine backup and restore for Windows
  • Daily snapshots: restore files from up to 30 days back
  • File-level recovery
  • Windows and Mac, plus iOS and Android (photos, videos, contacts and more)
  • Encrypted, cloud-based storage
  • Per device or whole home
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Priority scheduling means members are scheduled ahead of non-members. Plan terms and full pricing details are confirmed when you sign up.

Let’s get your technology working the way it should.

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